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DESIGNER | ANIMATOR
The PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania.
Its banking subsidiary, PNC Bank, operates in 27 states and the District of Columbia, with 2,629 branches and 9,523 ATMs
PNC stands for Provident National Corporation
Overview
The main purpose of this project is to creating Vision concept - Thin slice prototype for stakeholder alignment and user validation
The Team and I will transform the UI digital experience into a best in class sign up and checkout process
Also doing research and insights on credits, personal loans and flex pay
Team Design Process
Role & Responsibility
Team UI/UX Designer
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User Research
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Prototyping
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Usability Test
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Visual Design
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CX (Customers experience)
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Video Editing
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Motion Graphic
Research
Product Goal
Since PNC Bank already had their website and App created it gave the team and I a good jump start to just preliminary research the understanding of the current state and roadmap of experience have to offered.
User flow
The team and I took a step back and and concentrate on user flow in order to make the design more user centred and therefore, more successful from the user's point of view.
The user flow is designed for applying or enrolling for a PNC credit card to be delivered to the person house or flat.
Insight
The team and I look through and analysis PNC Bank website and app to see and mark down what needs to be improve to make it better customer experience
Prototype
Wireframe & Prototype
After using the PNC website as guidance, we were able to create a simple wireframes.
The wireframes was tested by the people in the team since this pic bank website and app is used by all different people that has a bank account.
Visual Design
Credit: Mezzy.eu
Final Design
Final Prototype
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